Privacy Policy
Last updated: January 2025
Pill Scan ("we", "our", or "us") operates the Pill Scan mobile application (the "App"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our App.
1. Information We Collect
1.1 Account Information
- Email address (for account creation and authentication)
- Authentication data from Google or Apple Sign-In (if used)
1.2 Medicine Data
- Medicine names, dosage forms, and quantities
- Expiration dates
- Barcodes (when scanned)
- Custom labels and notes
- Medication schedules and adherence records
1.3 Technical Data
- Device type and operating system
- App usage analytics (anonymized)
- Crash reports and error logs
2. How We Use Your Information
We use your information to:
- Provide and maintain the App's functionality
- Send expiration alerts and medication reminders
- Sync your data across devices
- Improve App performance and user experience
- Respond to support requests
We do not:
- Sell your personal data to third parties
- Share your medicine data with advertisers
- Use your health data for marketing purposes
3. Data Storage and Security
3.1 Cloud Storage
Your data is stored securely in Supabase cloud infrastructure:
- All data is encrypted in transit (TLS/SSL)
- Data at rest is encrypted using AES-256 encryption
- Row-level security ensures you can only access your own data
- Servers are located in secure data centers
3.2 Local Storage
Some data is cached locally on your device for offline access:
- Local data is stored in encrypted application storage
- Data is cleared when you sign out
4. Data Sharing
We may share your data only in the following circumstances:
- Service Providers: With Supabase (cloud infrastructure) and Firebase (analytics/notifications) to operate the App
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: If you explicitly agree to share data
5. Your Rights
You have the right to:
- Access: View all personal data we store about you
- Export: Download your medicine data (PDF or CSV)
- Correction: Update or correct your information
- Deletion: Delete your account and all associated data
- Portability: Receive your data in a portable format
To exercise these rights, contact us at the email below or use the in-app data export feature.
6. Data Retention
- Your data is retained as long as your account is active
- Upon account deletion, all personal data is permanently removed within 30 days
- Anonymized analytics may be retained for service improvement
7. Children's Privacy
The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
8. Third-Party Services
The App uses the following third-party services:
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or via email. Continued use of the App after changes constitutes acceptance of the updated policy.
10. Contact Us
GDPR Compliance (EU Users)
Under the General Data Protection Regulation (GDPR), you have additional rights:
- Legal Basis: We process your data based on your consent and contractual necessity
- Data Controller: Pill Scan is the data controller for your personal information
- Right to Object: You can object to processing at any time
- Right to Complain: You may file a complaint with your local data protection authority
KVKK Compliance (Turkish Users)
Under the Turkish Personal Data Protection Law (KVKK):
- Data Controller: Pill Scan application
- Processing Purpose: To provide medicine tracking and reminder services
- Data Sharing: Your data is only shared with service providers
- Your Rights: You have the right to access, correct, delete, and port your data
- Contact: For inquiries, email mezidosoft@gmail.com